CONTACT US

We always want to hear from you! Whether you have a question about our gear or the services we offer, we are always happy to answer.

Reach out and one of our ski and bike experts will be in touch with you shortly.

Online Support

Call us for website technical support, e-commerce order tracking, online returns, or web inventory inquiries. For individual storefront hours or local gear services, please visit our Locations page.

Email Our Web Team

Reach out at info@cripplecreekbc.com or fill out our digital contact form. Our online customer service crew will reply within 24 hours.

Read Our Story

Since our inception, we have been guided by one simple passion: a love for human-powered mountain travel, backcountry ski touring, and premium bike builds.

Digital Help Center

Looking for quick answers? Browse our active knowledge base, check return policies, and view FAQs instantly without waiting on hold.

OUR LOCATIONS