Bike & BACKCOUNTRY JOBS & CAREERS

Join the CCBC Team - We are always hiring!

Cripple Creek Backcountry is always looking for the right people to join our family in all of our locations- Carbondale, Aspen Highlands, Denver, Avon, Seattle and Silverton. Cripple Creek is now a 4 season outfitter specializing in uphill skiing/splitboarding in the winter, and everything cycling in the summer. We are hiring for all aspects of the business from online and social media marketing to retail sales and shop techs.

Who Are You?

  • Passionate about human-powered adventure
  • A self starter
  • Performance driven - we’re fast growing and constantly evolving
  • Detail oriented
  • Solution oriented

Why Us?

We are more than just a traditional retail store and we are always looking to add experienced and motivated individuals to our team. We have a strong focus on community events, avalanche education, amazing customer service and being a resource for all members of our communities. We guarantee you will never be bored as we are setting the trend for what is the fastest growing segment of the winter sports world. We offer a competitive salaries and hourly positions, not to mention unlimited access to our large demo fleet and great discounts on all the touring gear you want and need. To get started, fill out the form below!

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Bike Mechanic

Pay - $22-$30+/hr

Locations: Carbondale, Basalt, Avon, Silverthorne

Do you love working on bikes? Have you ever dreamed of living in a mountain town with endless world-class singletrack? Do you thrive in a fast-paced work environment that keeps you engaged? If so, this could be the perfect job for you. We are looking to hire experienced bike mechanics who are looking to work on e-bikes, road bikes, mountain bikes, and gravel bikes. We are the premier bike shop in the Aspen Valley, looking for motivated individuals to join our team.

At Basalt Bike and Ski and Cripple Creek Backcountry, we crank year-round to get people into the mountains on the gear we all love. The Roaring Fork Valley is a passionate mountain community and nowhere is that more apparent than in our company. With immediate trail and access right outside the shop, morning meetups, lunch rides and after work epics are all possible as we work on some of the coolest bikes in the business. 

Requirements

  • Previous experience as a bike mechanic and knowledge of bicycles 
  • Must possess the capability to work autonomously, effectively manage priorities, handle multiple tasks simultaneously, and exhibit attention to detail.
  • Demonstrates the capacity to adapt and learn quickly in a dynamic work environment.
  • Complete knowledge of modern bikes (E-Bikes, Road, Mountain, Gravel)
  • Ski Tech experience is a plus, however not required. Needs to be willing to learn ski/board services (tunes and repairs)
  • Open-minded with strong communication skills
  • Able to work with customers in a friendly and informative manner regardless of their experience/knowledge 
  • Must be authorized to work in the United States
  • Must be able and willing to lift up to 50 pounds and be able to be on your feet for a prolonged period of time
  • Full-time employment is 32+ hours a week and includes being able to work some weekends and holidays.
  • Maintains a professional appearance and demeanor that aligns with company standards.

Essential Job Functions

  • Handle service work proficiently by accurately processing service work orders, scheduling repairs appropriately, and ensuring timely completion of repairs.
  • Complete tunes and repairs in a timely manner according to deadlines set with customers and management to perform tunes, wheel trues, brake bleeds, fork service and complete bike builds
  • Offer unbiased advice and guidance to customers regarding product selection.
  • Stay updated on all merchandise within the department to provide customers with accurate information and assistance, continuously developing expertise.

Bicycle Service Manager

Summer Sales - $26-$35+/hr

Locations: Carbondale, Silverthorne

As the Service Manager, you will serve as the operational leader for our store's Service Center, assuming ultimate accountability for all decisions pertaining to workflow, mechanic staffing, and KPIs to ensure optimal customer experiences. You will function as the primary service advisor, seamlessly integrating sales and service.

This role demands exceptional communication and leadership skills to effectively motivate and guide your colleagues. Your responsibilities will encompass team training, customer engagement to recommend appropriate services, cost management, service order organization, departmental cleanliness and efficiency maintenance, as well as proactive oversight in bike assembly and delivery to the sales floor.

Additionally, being situated in close proximity to an extensive network of trails and a vibrant cycling community, you'll have unparalleled access to the outdoors and opportunities to immerse yourself in the cycling culture, further enriching your professional experience.

  • An enthusiastic and proactive approach, dedicated to assisting every customer in finding their ideal solutions
  • Exceptional hospitality, characterized by warmth, approachability, attentive listening, and a determination to assist customers even during challenging and busy periods
  • Strong leadership abilities, capable of inspiring and nurturing the growth of future leaders
  • Effective planning skills, ensuring readiness and anticipation of the shop's requirements
  • Over three years of experience in bicycle service center operations
  • A steadfast dedication to providing top-tier experiences for each and every customer