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Shipping Policies
SHIPPING POLICIES
Domestic Shipping
Basalt Bike & Ski is stoked to offer free UPS ground shipping within the contiguous US for orders above $99. If you live outside of the contiguous US or would like to have your order expedited, please contact us directly at info@basaltbikeandski.com for an accurate shipping quote.
*Some exclusions apply*
With the purchase of any NEW bike we offer a professional bike build, repackaging, and shipping for $150, this is added as a shipping fee at checkout.
(If you have an existing bike that needs to be shipped we charge our standard hourly shop rate for disassembly and packing plus the additional shipping charge.)
In-Store Pick Up
When you place an order requesting in-store pickup, we will notify you when your item is ready at the location specified. Unless special arrangements are made in advance, orders requesting in-store pickup need to be picked up within 10 days or a 10% restocking fee will be charged.
International Shipping
We currently do not accept international orders through our website but email us at info@basaltbikeandski.com to place an order.
Build Your Dream Ski Setup
Tell us how you ski, where you ski, and what you want out of your next setup. Our experts will help you build the right combination of skis, bindings, boots, and skins for you—not just what happens to be on the wall.
Once we have your setup dialed, we take care of the rest. We’ll make sure everything works together, mount your bindings specifically to you and your boots, trim your skins, and get the entire setup ready for the mountains.
Your perfect setup starts with expert knowledge and service. When you pick it up, it’s not a box of gear—it’s your complete ski setup, fully mounted, dialed, and ready to go.